Company policies

Quality assurance structure and background

As a company that seeks to make proposals for comforable life to our customers by offering medical products, Daiya Industry Co., Ltd. declares its commitment to strive for high-quality products and services, and continuously pursue higher levels of customer satisfaction.

Registered Certification Organization: Japan Quality Assurance Organization (JQA)

Acquired ISO9001:2000 Acquired Privacy Mark Acquired ISO27001 Acquired ISO14001 ISO integrated management system certification
          Acquired ISO13485

Quality policy

As a company that seeks to make proposals for comforable life to our customers by offering medical products, Daiya Industry Co., Ltd. declares its commitment to contributing to society by striving for high-quality products and services, and continuously pursue higher levels of customer satisfaction.

01We provide satisfaction to our customers and earn trust from our customers.

02We continuously strive to maintain and improve conformity with ISO9001/ISO13485 by effectively implementing our quality management system.

03All our employees make a united effort to ensure customer satisfaction.

04We appropriately respond to customer requirements.

05We will also open our quality policy to the public.

Enacted: May 15, 2002
Revised: June 23, 2016
Daiya Industry Co., Ltd.
CEO Masao Matsuo

Information security policy

As a company that seeks to make proposals for comforable life to our customers by offering medical products, Daiya Industry Co., Ltd. recognizes that it is an important social responsibility for us to engage in information management, including the management of personal information. As part of this effort, we establish and maintain an information security system, and have outlined an information security policy to ensure conformity with the status of our strategic risk management. All management and employees declare to adhere to this security policy and to make continuous efforts towards improvement.

01We will appropriately manage information assets and work to make continuous improvements.

Recognizing the importance of information security, we will set information security objectives, manage information assets appropriately, and continuously work to improve them.

02We will make information security education a part of our corporate culture.

We educate and train all personnel related to information assets to ensure they fully understand the importance of information security and act appropriately.

03We will reinforce legal and regulatory compliance for information security.

We will comply with laws, standards, and other norms related to information security, as well as all contractual security obligations, and we work to establish and ensure information security that complies with and conforms to those standards.

04We will evaluate risks related to information assets and take appropriate protection.

To ensure the confidentiality, integrity and availability of information assets, we evaluate the risks related to information assets, manage them appropriately, and work to protect information assets from all threats.

05We will respond to information security incidents.

We work to prevent the occurrence of information security-related incidents and, in the unlikely event of an accident, we will promptly take appropriate measures, including incident response and the implementation of recurrence prevention measures.

Enacted: November 1, 2006
Revised: June 29, 2016
Daiya Industry Co., Ltd.
CEO Masao Matsuo

Environmental policy

As a company that seeks to make proposals for comforable life to our customers by offering medical products, Daiya Industry Co., Ltd. recognizes that the conservation of global environment is one of the most important issues shared by humanity. We work to promote the effective use of resources and environmental conservation through our business activities by engaging in the following initiatives.

01We will clarify the impact of our business on the environment and make continuous improvements to environmental conservation and pollution prevention.

02We will comply with environment-related laws and regulations related to our business and other requirements that we have agreed to.

03We will strive to save resources and energy, promote recycling, control waste, and reduce the environmental burden.

04We will raise awareness by understanding the environmental policy and disseminating information to all employees and everyone involved in our company.

05We will also open our environmental policy to the public.

Enacted: December 20, 2006
Company name: Daiya Industry Co., Ltd.
CEO Masao Matsuo

Status of core management activities

FY2019 results
Purpose Goal Results
Reduce electricity consumption YoY -3% (per person) YoY -5.1% (per person)
Reduce waste products (paper) 0.005% or less (vs. sales) 0.009% (vs. sales)
Reduce cutting losses (material) 0.002kg or less per product 0.0027kg per product
FY2020 results
Purpose Goal Results
Reduce waste products (paper) 4,800㎏ or less 3,533㎏
Reduce cutting losses (material) 0.002kg or less per product 0.0016kg per product (1,820kg)
FY2021 goals
Purpose Goal
Reduce waste products (paper) YoY -10% (3,180kg)
Reduce cutting losses (material) YoY -5% (1,729kg)

Personal Information Protection Policy

As a company that seeks to make proposals for comforable life to our customers by offering medical products, Daiya Industry Co., Ltd. recognizes personal information as the valuable asset of the individual and positions ensuring the appropriate handling of personal information as the highest-priority issue for the entire company. As such, we declare our commitment to the following concerning the handling of personal information.

01We will appropriately collect, use and provide personal information.

We will educate all departments and employees, and comply with our compliance program regarding the collection, use and provision of personal information to ensure an understanding of the importance of protecting personal information and to ensure safety and reliability. Furthermore, we will handle personal information within the scope of the purpose of use, and will not disclose or provide information to any third party except with the consent of the customer or when there is a justifiable reason.

02We will take measures against unauthorized access, loss, destruction, falsification, or leaks of personal information.

We will work to eliminate the possibility of dispersed personal information being accumulated and used. We will also work to improve our systems and strive to prevent and correct any unauthorized access, loss, destruction, falsification, or leaks of personal information.

03We will comply with laws, regulations, and other norms regarding personal information.

We will comply with laws and regulations regarding the protection of personal information as well as any ordinances, norms, guidelines, etc. concerning the protection of personal information established by government agencies, etc.

04We will strive to continuously improve our compliance program to protect personal information.

To properly protect personal information, we will regularly review our personal information protection compliance program and conduct internal audits to make continuous improvement.

05We will respond sincerely and promptly to inquiries regarding personal information.

Enacted: October 7, 2004
Revised: June 1, 2007
Daiya Industry Co., Ltd.
CEO Masao Matsuo